What payment Methods are accepted online?
Tom Dixon accepts the following forms of payment for online purchases.
- Visa
- Mastercard
- American Express
- PayPal
- PayPal Express
- Apple Pay
- Klarna
- Google Pay
- Union Pay
- Discover Pay
- Elo
- Shop Pay
Are online Payments secure?
To protect your data from unauthorised access by third parties, we use tested encryption technologies. With 3D Secure procedures, all orders and credit card data is transmitted to us in encrypted form and treated confidentially.
What is 3D secure (3DS)?
Starting 1 January 2021, new EU rules called PSD2 require extra security for online payments through a process called Strong Customer Authentication (SCA). This means you may need to verify your identity during checkout, like entering a code sent to your phone or using your banking app, which is designed to protect you from fraud. If you don’t complete this step, your payment might be declined.
How do I ensure I am enrolled in 3DS?
Your card may need to be activated for extra security features like Mastercard Identity Check, Verified by Visa, or American Express SafeKey. These are part of a system called 3D Secure, which helps protect your payments. Your bank usually offers setup options like a security app, or codes sent by SMS. Once activated, your future online payments will be more secure.
If you need help or have questions about your order, please contact our customer care team via the contact for on our website https://www.tomdixon.net/customer-services/contact-us
Can I change my payment method after an order is placed?
We are unable to modify payment methods once an order has been placed.